Strategic MSP Account Manager

Morris Technology Solutions

San Antonio (TX)

On-site

USD 70,000 - 110,000

Full time

6 days ago

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Job summary

Morris Technology Solutions in San Antonio is seeking a Technical Account Manager to manage and grow relationships with MSP clients as their trusted technical advisor while closing referred sales opportunities. This hands-on, client-facing role requires owning a book of business, carrying a number, and growing into senior client and sales leadership.

You will work with our technical team to scope, quote, and deliver hardware and projects, drive security and compliance adoption, and keep CRM and

Qualifications

2+ years of direct B2B sales or account management experience.
Experience with MSP services like managed IT, help desk, networking, and security basics.
Proficient with CRM and quoting tools and clear communication with executives.

Responsibilities

Own a portfolio of MSP clients and act as primary contact and trusted advisor.
Lead recurring Technical Business Reviews translating tech into business outcomes.
Partner with technical team to scope, quote, and deliver hardware and projects; understand pricing and margins.
Drive adoption of security, backup, and compliance standards to reduce client risk.
Identify and close expansion opportunities inside existing accounts via cross-sell and up-sell.
Own client satisfaction, retention, and renewals; anticipate issues and engage resources.