Strategic Merchant Growth Partner, Grocery & Retail

Uber; Dallas (TX); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

401(k) plan

Bonus program

Benefits

Job summary

Uber is looking for an Account Partner for Grocery & Retail to own a portfolio of merchants, from local shops to large supermarket chains, and serve as their strategic partner to drive growth and operational excellence on the Uber platform.

You will translate complex data into actionable strategies, lead tough commercial negotiations, fix operational blockers, and collaborate with marketing, product, and operations to scale solutions across the retail environment.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Economics, or related field (or equivalent experience).
• 1+ years of experience in full‑cycle account management, B2B sales, or a similar analytical role.
• Proficiency in Google Sheets or Microsoft Excel to perform data analysis and create insights.
• Experience with stakeholder engagement and building collaborative relationships within and across teams.
• Intermediate‑Advanced proficiency in English for managing internal projects and communications.

Responsibilities

• Own a diverse portfolio of retail merchants, acting as their main strategic partner to drive retention and long‑term revenue growth.
• Navigate the messiness of operational data to diagnose performance issues and build number‑backed growth plans that demonstrate clear ROI to partners.
• Lead challenging commercial negotiations to secure merchant investments in advertising and promotional tools, even when faced with pricing pushbacks or client objections.
• Improve operational excellence by unblocking technical and catalog‑related issues, ensuring stock accuracy and catalog health meet high standards for our users.
• Collaborate cross‑functionally across marketing, product, and operations to resolve blockers and shape solutions that scale across the retail environment.
• Manage a high‑volume pipeline with discipline and urgency, adapting your approach based on shifting market dynamics and partner needs.

Skills

Data analysis

Account management

Google Sheets

Excel

Stakeholder management

English proficiency

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

Uber is looking for an Account Partner for Grocery & Retail to own a portfolio of merchants, from local shops to large supermarket chains, and serve as their strategic partner to drive growth and operational excellence on the Uber platform.

You will translate complex data into actionable strategies, lead tough commercial negotiations, fix operational blockers, and collaborate with marketing, product, and operations to scale solutions across the retail environment.