Strategic Membership Growth & Engagement Director

Corona Chamber of Commerce (Official); Corona (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

The Corona Chamber of Commerce (Official) is seeking a relationship builder and results-driven leader to serve as Director of Membership. You will lead efforts to grow membership, strengthen retention, increase engagement, and expand revenue, working with business leaders to connect members with resources, advocacy, and opportunities that support their success.

This is an on-site role reporting to the President/CEO and serving as the senior membership leader.

Qualifications

• Minimum five years in membership development, chamber/association management, or related field.
• Proven track record in membership growth, retention, engagement, and revenue.
• Strong relationship-building, strategic planning, presentation, and communication skills.
• Ability to work with business leaders, board members, volunteers, and community partners.
• Experience using performance data to inform priorities and improve results.
• Familiarity with CRM or membership systems.

Responsibilities

• Develop and execute strategies to grow membership and revenue.
• Build and manage a prospect pipeline; conduct visits and presentations.
• Strengthen renewals and engage at-risk members to improve retention.
• Enhance member engagement and experience across programs and events.
• Lead data-driven recruitment, retention, and revenue forecasting.
• Collaborate on recruitment campaigns and clearly communicate membership value.

Skills

Relationship-building

Leadership

Membership development

Strategic planning

Presentation

Communication

Data analytics

Project management

Tools

CRM platforms

Membership management systems

Job description

The Corona Chamber of Commerce (Official) is seeking a relationship builder and results-driven leader to serve as Director of Membership. You will lead efforts to grow membership, strengthen retention, increase engagement, and expand revenue, working with business leaders to connect members with resources, advocacy, and opportunities that support their success.

This is an on-site role reporting to the President/CEO and serving as the senior membership leader.