Member Experience & Engagement Specialist

Corona Chamber of Commerce (Official); Corona (CA); On-site; USD 41,184 - 50,336; Full time

Job summary

The Corona Chamber of Commerce is seeking a Membership Engagement Specialist to enhance member relations and support Chamber events. Responsibilities include onboarding new members, conducting outreach to existing members, and assisting with event logistics.

The ideal candidate should possess excellent customer service skills, experience in community relations, and proficiency in Microsoft Office. This role is crucial for maintaining strong member engagement within the Corona area.

Qualifications

• 2+ years of experience in customer service or sales, preferably in Chamber or nonprofit.
• Strong interpersonal and communication skills.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Serve as the primary contact for current members.
• Conduct outreach calls and emails to maintain relationships.
• Coordinate the Chamber's member retention plan.

Skills

Customer service

Sales

Community relations

Interpersonal communication

Organizational skills

Microsoft Office proficiency

Social media skills

Job description

The Corona Chamber of Commerce is seeking a Membership Engagement Specialist to enhance member relations and support Chamber events. Responsibilities include onboarding new members, conducting outreach to existing members, and assisting with event logistics.

The ideal candidate should possess excellent customer service skills, experience in community relations, and proficiency in Microsoft Office. This role is crucial for maintaining strong member engagement within the Corona area.