Strategic Logistics & Dispatch Coordinator

NFI Industries; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

NFI Industries in San Antonio, TX, seeks a Logistics Coordinator to oversee the Dedicated Fleet operation and provide project support. You will drive load planning, scheduling, dispatch, and KPI reporting while maintaining strong driver relations.

The role requires 2–3 years in logistics, proficiency with MS Office and TMW, and excellent communication and multitasking abilities. This is a full-time on-site position based in Texas.

Qualifications

• 2-3 years of experience in logistics/transportation.
• MS Office and TMW experience.
• Excellent customer service, problem solving, communication and decision making skills.
• Excellent oral and written communication.
• Ability to work efficiently and multitask.
• Availability to work extended hours if necessary.

Responsibilities

• Maintains positive and encouraging relations with all drivers.
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer).
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI's proprietary order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices.
• Ensures accurate and timely completion of daily and weekly tasks.
• Provides weekly KPI/performance data reports to both internal and external parties.
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues.
• Assists Project Manager with implementing NFI's Safety, Security and Labor policies.
• Assists and provides coverage throughout departments during vacations, holidays if necessary.
• Manages and maintains driver payroll.
• Audits and approves driver expense reports.
• Provides assistance to Project Manager wherever needed.

Skills

Logistics experience

MS Office

TMW

Customer service

Communication

Written communication

Multitasking

Extended hours availability

Tools

TMW

Job description

NFI Industries in San Antonio, TX, seeks a Logistics Coordinator to oversee the Dedicated Fleet operation and provide project support. You will drive load planning, scheduling, dispatch, and KPI reporting while maintaining strong driver relations.

The role requires 2–3 years in logistics, proficiency with MS Office and TMW, and excellent communication and multitasking abilities. This is a full-time on-site position based in Texas.