Fleet Dispatch & Logistics Specialist

NFI Industries; Minooka (IL); On-site; USD 46,800 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k Plan

Paid Time Off

Paid Parental Leave

Wellness Program

Life Insurance

Job summary

NFI Industries is seeking a Logistics Coordinator for its Illinois operations. The role provides direction across the Dedicated Fleet operation and supports the Project Manager with operational tasks as needed.

Key duties include load planning, driver scheduling, dispatch, data entry in TMW, invoicing coordination, and performance reporting. Strong communication and multitasking are essential for success.

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation.
• Computer applications experience including MS Office and TMW strongly desired
• Excellent customer service, problem solving, communication and decision making skills
• Excellent oral and written communication skills
• Ability to work efficiently and multitask
• Ability and availability to work extended hours if necessary

Responsibilities

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW.
• Coordinates with home‑office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI/performance data reports to both internal and external parties
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Manages and maintains driver payroll
• Audits and approves driver expense reports
• Provides assistance to Project Manager wherever needed

Skills

MS Office

TMW

Customer service

Problem solving

Communication

Decision making

Multitasking

Tools

TMW

MS Office

Job description

NFI Industries is seeking a Logistics Coordinator for its Illinois operations. The role provides direction across the Dedicated Fleet operation and supports the Project Manager with operational tasks as needed.

Key duties include load planning, driver scheduling, dispatch, data entry in TMW, invoicing coordination, and performance reporting. Strong communication and multitasking are essential for success.