Strategic Logistics Account Manager – Onsite

Covenant; Lancaster (TX); On-site; USD 52,000 - 59,000; Full time

Benefits offered by this job

403(b)/401(k) match

Health insurance

Health Savings Account (HSA)

Company-paid life insurance

Paid Time Off

Paid holidays

Tuition reimbursement

Employee Discount Program

Dependent Care FSA

Adoption assistance

EAP

Pet insurance

Job summary

Covenant is seeking an experienced account manager to serve as the onsite liaison with a key customer, driving revenue growth while delivering exceptional service. You will coordinate across departments and oversee fleet operations to meet service commitments.

Ideal candidates have 3+ years in transportation, a Bachelor’s degree in a related field, and strong communication skills to align customer needs with corporate goals.

Qualifications

• Bachelor’s degree in Business, Logistics or similar field.
• 3+ years of experience in the transportation industry.
• Leadership experience preferred.

Responsibilities

• Develop and maintain strong customer relationships through proactive communication and issue resolution.
• Coordinate customer transportation requirements and ensure service commitments are achieved.
• Oversee daily fleet operations to ensure safe, compliant, and profitable execution.
• Monitor equipment availability and fleet capacity to support customer demand.
• Coordinate with maintenance teams to minimize operational disruptions and maximize equipment utilization.
• Ensure alignment between operational requirements, customer expectations, and available resources.
• Coordinate with Sales, Planning, Carrier Sales and Fleet teams to ensure load plans are executed and customer expectations are met.
• Manage trailer pools to ensure adequate availability and proper utilization.
• Plan and optimize freight movements while balancing service, cost, and equipment availability.
• Monitor operational metrics, costs, and key performance indicators.

Skills

Truckload operations

DOT/FMCSA compliance

Analytical thinking

Verbal & written communication

Cross-functional collaboration

Education

Bachelor’s degree in Business, Logistics or similar field

3+ years experience in transportation industry

Tools

Transportation Management Systems

Microsoft Office

Job description

Covenant is seeking an experienced account manager to serve as the onsite liaison with a key customer, driving revenue growth while delivering exceptional service. You will coordinate across departments and oversee fleet operations to meet service commitments.

Ideal candidates have 3+ years in transportation, a Bachelor’s degree in a related field, and strong communication skills to align customer needs with corporate goals.