Strategic Logistics Account Manager

Transportation Insight, LLC; United States; In loco; USD 85.000 - 120.000; Tempo pieno

Descrizione del lavoro

Transportation Insight, LLC is seeking a Strategic Account Manager to lead the Client Experience and Delivery of Service for assigned clients. You will serve as the internal voice of the customer and drive retention by aligning with the commercial agreement.

You will manage client P&L, coordinate cross-functional teams, identify upsell opportunities, and provide analysis to improve cost and service performance while traveling up to 40% to client sites in the US.

Competenze

• Bachelor’s Degree in Business Administration or similar field.
• 5 years of large client experience.
• 5 years minimum experience with the Transportation Industry.
• Up to 40% domestic travel (client site visits).
• Proven experience building client relationships.
• Ability to partner with and communicate effectively at all levels of the client – including VP/C-suite.
• Ability to effectively plan and possess strong analytical skills.
• Excellent written, oral and presentation skills.
• Eagerly accept new challenges.
• Self-managed and motivated.

Mansioni

• Manage and maintain the financial results of the client P&L.
• Pioneer the communication throughout the organization, including introduction and collaboration with cross-functional business partners within the business to achieve targeted strategic objectives and milestones as defined by the scope of each client’s commercial agreement.
• Manage the assigned clients relationship strategy to drive internal and external communication that continues to advance (or expand) a three wide, three deep rich relationship.
• Identify opportunities for upsell business that are not included in the current scope of the client(s) commercial agreement and lead internal strategy on how to best position with the client.
• Identify freight and supply chain optimization opportunities (e.g., consolidation, mode optimization, network redesign, LEAN opportunities, M&A support, value stream mapping, etc.) that advance the clients strategic market position.
• Act as the Subject Matter Expert on the suite of TI service offerings, leveraging industry expertise and supply chain experience to bring valuable insight and thought leadership to a variety of complex supply chain scenarios with clients.
• The SAM may have direct oversight and management of support staff to include leading, coaching, and performance management.

Conoscenze

Client relationship management

Analytical skills

Communication skills

Presentation skills

Formazione

Bachelor’s Degree in Business Administration

Descrizione del lavoro

Transportation Insight, LLC is seeking a Strategic Account Manager to lead the Client Experience and Delivery of Service for assigned clients. You will serve as the internal voice of the customer and drive retention by aligning with the commercial agreement.

You will manage client P&L, coordinate cross-functional teams, identify upsell opportunities, and provide analysis to improve cost and service performance while traveling up to 40% to client sites in the US.