Strategic Logistics Account Manager

Harbor North LLC; Louisville (KY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Retirement plan with employer matching

Job summary

Harbor North LLC in Louisville, KY, seeks a Technical Account Manager to manage client relationships and tailor solutions for optimal supply-chain performance. The role emphasizes collaboration with clients to ensure seamless operations and superior service delivery.

We value strong communication, problem-solving, and an ability to translate client needs into actionable improvements, including ERP, TMS, and WMS system usage. This full-time role requires travel and a focus on client success.

Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.

Responsibilities

• Manage key client accounts, ensuring high levels of satisfaction and retention.
• Develop and implement strategies to grow client business and increase revenue.
• Build and maintain strong relationships with clients, acting as a primary point of contact.
• Provide technical expertise and guidance to clients, helping them optimize their supply chain processes.
• Monitor client performance and provide regular reports and recommendations for improvement.
• Collaborate with internal teams to ensure seamless delivery of services and solutions.
• Stay up-to-date with industry trends and best practices, applying this knowledge to client engagements.

Skills

Client relationship management

Communication

Problem solving

Analytical thinking

Strategic planning

Education

Bachelor's degree in Business, Logistics, Supply Chain Management

Tools

ERP systems

TMS

WMS

Job description

Harbor North LLC in Louisville, KY, seeks a Technical Account Manager to manage client relationships and tailor solutions for optimal supply-chain performance. The role emphasizes collaboration with clients to ensure seamless operations and superior service delivery.

We value strong communication, problem-solving, and an ability to translate client needs into actionable improvements, including ERP, TMS, and WMS system usage. This full-time role requires travel and a focus on client success.