Strategic Life Sciences Program Manager

Valeris; Lexington (KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

HSA- and FSA- eligible options

401(k) with company match

Paid Time Off and holidays

Job summary

Valeris is seeking a Program Manager to serve as the primary client relationship manager, overseeing program execution, account management, and financial oversight across assigned brands. The PM will liaise with cross-functional teams to ensure on-time, on-scope, on-budget delivery with exceptional client service.

The role requires building deep therapeutic area knowledge, leveraging data and KPIs, and guiding strategic decisions to maximize program performance and client value.

Responsibilities

• Program Maintenance & Updates – Follow up on and complete all tasks required to support ongoing program maintenance, program updates, launches, and business rule changes. Ensure activities are completed accurately and withing established timelines.
• Account Funding Monitoring - Review funding for your VPC accounts daily to ensure all POs are funded for billing.
• Monitor claim workflow — Review the approved claims report and submitted tickets to ensure no claims are stalled or stuck. (Please check it daily)
• Update personal trackers — Ensure all program‑specific trackers are current, accurate, and audit‑ready. Inclusive of ServiceNow (SNOW) tickets (data, escalations, implementations, etc.) and LOE scoping forms
• Escalation Ticket Approvals

Skills

Client relationship management

Project coordination

Budget oversight

Data analysis

Stakeholder communication

Cross-functional collaboration

Tools

ServiceNow (SNOW)

Job description

Valeris is seeking a Program Manager to serve as the primary client relationship manager, overseeing program execution, account management, and financial oversight across assigned brands. The PM will liaise with cross-functional teams to ensure on-time, on-scope, on-budget delivery with exceptional client service.

The role requires building deep therapeutic area knowledge, leveraging data and KPIs, and guiding strategic decisions to maximize program performance and client value.