Strategic Life Sciences Partnerships Lead (Remote)

Dandelion Health Inc; United States; À distance; USD 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Remote work and flexible hours

Comprehensive wellness benefits

Professional development days

Collaborative startup culture

Mission-driven company focused on real

Résumé du poste

Dandelion Health Inc is seeking a Strategic Customer Success Manager - Life Sciences to oversee its key life science partnerships. You will translate client needs into deliverables, coordinate data science, engineering, and growth teams, and pursue multi-million-dollar opportunities.

You will build executive relationships, manage programs end-to-end, and help shape the product roadmap with partner insights. Remote role, travel as needed, in a fast-growing health tech environment.

Qualifications

• 4+ years of consulting, strategic account management, or client-facing experience (life sciences, healthcare, or health tech).
• Experience supporting customers on data analytics or RWE/RWD platforms (or similar healthcare data products).
• Strong background in project management leading cross-functional engagements from start to finish.
• Analytical with ability to bridge technical and non-technical stakeholders.
• Exceptional communication skills with senior executives (VP+).
• Proven ability to upsell, cross-sell, and expand customer relationships into larger partnerships.
• Highly organized and goal-oriented with problem-solving skills.
• Willingness to travel for client meetings and industry events.

Responsabilités

• Deliver and Expand Partnerships across strategic accounts, driving upsell and long-term expansion.
• Translate business needs into deliverables with executives, aligning objectives and value.
• Quarterback engagements and manage complex deals with the growth team.
• Own client communications, updates, milestones, and issue resolution.
• Support complex deals with scalable implementation plans and timelines.
• Drive alignment by ensuring data integrity across tools like Salesforce and Jira.
• Inform product roadmap with partner feedback and market insights.

Connaissances

Strategic account management

Consulting

Client-facing

Project management

Data analytics

RWE/RWD platforms

Executive communication

Upselling / cross-selling

Travel willingness

Outils

Salesforce

Jira

Description du poste

Dandelion Health Inc is seeking a Strategic Customer Success Manager - Life Sciences to oversee its key life science partnerships. You will translate client needs into deliverables, coordinate data science, engineering, and growth teams, and pursue multi-million-dollar opportunities.

You will build executive relationships, manage programs end-to-end, and help shape the product roadmap with partner insights. Remote role, travel as needed, in a fast-growing health tech environment.