Remote Strategic CSM — Life Sciences Partnerships

Dandelion Health AI; New York (NY); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Remote work and flexible hours

Complete wellness benefits

Professional development days

Collegial work environment

Job summary

Dandelion Health AI in New York is looking for a Strategic Customer Success Manager to lead key life science accounts. In this role, you will ensure the success of partnerships, manage client communications, and translate their business needs into impactful deliverables.

The ideal candidate has 4+ years of consulting experience, strong project management abilities, and exceptional communication skills. This position offers remote work flexibility and comprehensive wellness benefits.

Qualifications

• 4+ years of experience in consulting or client-facing roles in life sciences.
• Proven project management skills leading cross-functional projects.
• Ability to navigate technical and non-technical discussions.

Responsibilities

• Ensure successful execution of partnerships and identify upsell opportunities.
• Translate business needs into deliverables for partners.
• Lead coordination of resources across teams to deliver projects.

Skills

Consulting

Project management

Client engagement

Communication

Problem solving

Job description

Dandelion Health AI in New York is looking for a Strategic Customer Success Manager to lead key life science accounts. In this role, you will ensure the success of partnerships, manage client communications, and translate their business needs into impactful deliverables.

The ideal candidate has 4+ years of consulting experience, strong project management abilities, and exceptional communication skills. This position offers remote work flexibility and comprehensive wellness benefits.