Strategic Accounts Lead: Growth, Retention & Value

MSC Industrial Direct Co.,Inc.; Kenosha (WI); On-site; USD 51,000 - 81,000; Full time

Job summary

MSC Industrial Supply Co. seeks a Strategic Accounts Executive to drive sales growth across a portfolio exceeding $250K in potential revenue.

You will develop strategic account plans, strengthen executive relationships, and lead value realization through cost savings and continuous improvement initiatives. You will build trusted cross-functional partnerships with Operations, Supply Chain, Procurement, and Engineering, while ensuring site-level adoption and disciplined CRM usage to forecast

Qualifications

• Bachelor's degree in business or equivalent experience.
• 5+ years of sales and marketing success, incl. 2+ years in industrial, manufacturing, or distribution sales.
• Proven track record of selling profitable solutions and meeting sales plans.
• Strong negotiation, relationship building, and closing skills.
• Ability to read, interpret and apply insights from customer financial statements.
• Project management skills with accountability and results.
• Proficiency with Word, Excel, PowerPoint, and Salesforce CRM.
• Excellent written and verbal communication with presentations.

Responsibilities

• Sell, manage and retain portfolios over $250K in potential revenue.
• Develop and execute strategic account plans to drive penetration.
• Identify churn indicators and intervene to safeguard retention.
• Negotiate and renew agreements to optimize value realization.
• Deliver measurable cost savings and report on profitability.
• Conduct CIRs with senior stakeholders to showcase value.
• Build internal and external relationships with operations, supply chain, procurement, and engineering.
• Onboard new customers and coordinate with teams to deliver commitments.
• Engage site contacts to strengthen adoption and ensure execution of strategies.
• Maintain CRM discipline and forecasting accuracy.
• Present financial and operational insights to executives linking MSC's solutions.
• Analyze customer data and trends to recommend process improvements.

Skills

Negotiation

Relationship building

Presentations

Analytical thinking

Data analysis

Cross-functional collaboration

Communication

Project management

CRM proficiency

Education

Bachelor's degree in business or equivalent experience

Tools

Microsoft Word

Excel

PowerPoint

Salesforce.com

Job description

MSC Industrial Supply Co. seeks a Strategic Accounts Executive to drive sales growth across a portfolio exceeding $250K in potential revenue.

You will develop strategic account plans, strengthen executive relationships, and lead value realization through cost savings and continuous improvement initiatives. You will build trusted cross-functional partnerships with Operations, Supply Chain, Procurement, and Engineering, while ensuring site-level adoption and disciplined CRM usage to forecast