Strategic Key Accounts Growth Specialist

MSC Industrial Supply Co.; Indianapolis (IN); On-site; USD 39,000 - 61,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth in Indianapolis by expanding relationships and identifying cross-sell opportunities within key accounts.

You will manage portfolios with revenues from $25K to $250K and deliver on-site service to maximize retention and sustainable growth. You will build executive-level relationships, develop account strategies, and coordinate with internal teams to provide value-driven solutions, including VMI services, pricing

Qualifications

• High school diploma or GED required.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience in fasteners, chemicals, or industrial maintenance preferred.
• Strong technical aptitude to read and analyze technical materials.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient with MS Word, Excel, PowerPoint, and email; comfortable with PC-based order systems and handheld scanners.
• Valid driver's license and reliable transportation; willingness to travel within territory.
• Ability to work from a home office with PC and internet access.

Responsibilities

• Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs.
• Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities.
• Lead the implementation of major company programs and initiatives within assigned accounts.
• Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations.
• Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting.
• Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up.
• Drive the setup and optimization of vending and VMI services at new or existing account locations.

Skills

Communication skills

Problem solving

Time management

Relationship-building

Reading technical materials

Driver's license

Education

High school diploma or GED

2-4 year college degree preferred

Tools

MS Word

MS Excel

PowerPoint

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth in Indianapolis by expanding relationships and identifying cross-sell opportunities within key accounts.

You will manage portfolios with revenues from $25K to $250K and deliver on-site service to maximize retention and sustainable growth. You will build executive-level relationships, develop account strategies, and coordinate with internal teams to provide value-driven solutions, including VMI services, pricing