Strategic Key Accounts Executive - Remote/Hybrid

MSC Industrial Direct Co.,Inc.; Burlington (VT); On-site; USD 50,000 - 61,000; Full time

Job summary

MSC Industrial Supply Co. in Burlington, VT is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within key account locations.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth. The role emphasizes collaboration, strategy execution, and strong customer focus, with

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience preferred (e.g., fasteners, chemicals, industrial maintenance, electrical, food processing).
• Strong technical aptitude with ability to read and analyze technical materials.
• Demonstrated ability to resolve problems, develop action plans, and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and alignment with needs.
• Develop strategies to deepen account penetration and revenue opportunities.
• Serve as a trusted advisor delivering value-driven solutions addressing customer priorities.
• Lead implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns for accuracy.

Skills

Relationship building

Account management

Sales strategy

Communication

Time management

Education

High school diploma or GED

2–4 year college degree preferred

Tools

CRM software

MS Office

Job description

MSC Industrial Supply Co. in Burlington, VT is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within key account locations.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth. The role emphasizes collaboration, strategy execution, and strong customer focus, with