Strategic Key Accounts Executive - Growth & VMI Focus

MSC Industrial Supply Co.; Charleston (SC); On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

401K and stock purchasing programs

Tuition reimbursement

Paid time off

Comprehensive benefits

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive in the Charleston, SC area to grow sales by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with potential revenues from $25K to $250K, focusing on VMI accounts and on-site service to maximize retention and growth. Responsibilities include expanding sales through new account acquisition, collaboration with internal teams, and delivering strategic sales initiatives

Qualifications

• Requires high school diploma or GED; 2–4 year degree preferred.
• 2–3 years outside direct sales/service experience preferred.
• Experience in fasteners, chemicals, industrial maintenance supplies, electrical, food processing, or manufacturing desired.
• Strong ability to read and analyze technical materials.
• Proven problem solving and results delivery capabilities.
• Excellent communication and relationship-building skills.
• Proficient with MS Word, Excel, PowerPoint and email; comfortable with PC-based order systems and handheld scanners.
• Strong organizational and time-management abilities; reliable transportation and driver’s license.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and satisfaction.
• Develop strategies to deepen penetration within accounts and achieve revenue targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions.
• Lead the implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns for accuracy.
• Leverage CRM and account-management systems to track activity and forecast trends.
• Collaborate with internal teams to exceed customer expectations through service orientation.
• Drive setup and optimization of vending and VMI services at new or existing accounts.
• Collaborate on pricing strategies for non-contract customers.
• Monitor market trends and competitors to provide forward-looking solutions.
• Prepare timely, accurate sales reports aligned with management expectations.

Skills

Relationship building

Communication

Time management

Organizational skills

Problem solving

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

Order systems

Handheld scanner

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive in the Charleston, SC area to grow sales by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with potential revenues from $25K to $250K, focusing on VMI accounts and on-site service to maximize retention and growth. Responsibilities include expanding sales through new account acquisition, collaboration with internal teams, and delivering strategic sales initiatives