Strategic Key Accounts Executive — VMI & Growth

MSC Industrial Direct Co.,Inc.; Burlington (VT); On-site; USD 50,000 - 61,000; Full time

Job summary

MSC Industrial Supply Co. in Burlington, VT is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within designated territories.

You will manage accounts with potential revenues from $25K to $250K, deliver on-site service, and lead strategies to deepen penetration, optimize pricing, and strengthen customer retention for sustainable growth.

Qualifications

• High school diploma or GED; college degree preferred.
• 2–3 years of outside direct sales or service experience preferred.
• Experience in industrial/maintenance supplies is a plus.
• Strong communication and relationship-building skills.
• Proficient with MS Word, Excel, PowerPoint and email; comfortable with order systems.

Responsibilities

• Build relationships with customers at all levels to ensure retention and satisfaction.
• Develop strategies to deepen accounts and hit sales targets.
• Act as trusted advisor delivering tailored, value-driven solutions.
• Lead major programs and initiatives within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Use CRM to track sales, analyze trends, and forecast.
• Collaborate with internal teams to deliver outstanding service.
• Set up vending and VMI services at accounts.
• Design pricing strategies for non-contract customers.
• Monitor market trends to provide forward-looking solutions.
• Prepare timely sales reports aligned with management.

Skills

Sales experience

Relationship building

Reading technical materials

Problem solving

Communication skills

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

Order systems

Handheld scanning devices

Job description

MSC Industrial Supply Co. in Burlington, VT is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within designated territories.

You will manage accounts with potential revenues from $25K to $250K, deliver on-site service, and lead strategies to deepen penetration, optimize pricing, and strengthen customer retention for sustainable growth.