Strategic Key Accounts Executive

MSC Industrial Supply Co.; Farmington (NM); À distance; USD 39 000 - 61 000; Plein temps

Résumé du poste

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within territories from Gallup, NM north to Durango, CO.

You will manage $25K–$250K accounts, deliver on-site service, and maximize retention and sustainable growth. You will build executive-level relationships, deepen account penetration, and collaborate with internal teams to implement pricing strategies and VMI services

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience (e.g., fasteners, chemicals, MRO, manufacturing) preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; adaptable to PC-based order systems and handheld scanning devices.

Responsabilités

• Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs.
• Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities.
• Lead the implementation of major company programs and initiatives within assigned accounts.
• Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations.
• Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting.
• Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up.
• Drive the setup and optimization of vending and VMI services at new or existing account locations.
• Collaborate with sales management to design competitive pricing strategies for non-contract customers.
• Monitor market trends, competitors, and emerging technologies to provide customers with forward-looking solutions.
• Prepare and submit timely, accurate sales reports that ensure alignment with management expectations.
• Secures and submits customer orders for processing utilizing ordering technology.
• Contribute to a culture of collaboration, innovation, and accountability that reflects company values.
• Participate in cross-functional projects and initiatives to support broader organizational goals.

Connaissances

Communication

Customer relations

Time management

Product knowledge

MS Office

Formation

High school diploma or GED

2–4 year college degree preferred

Outils

MS Word

Excel

PowerPoint

CRM systems

Description du poste

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within territories from Gallup, NM north to Durango, CO.

You will manage $25K–$250K accounts, deliver on-site service, and maximize retention and sustainable growth. You will build executive-level relationships, deepen account penetration, and collaborate with internal teams to implement pricing strategies and VMI services