Strategic Key Account Manager – Growth + Renewals

Delta Dental; Alpharetta (GA); On-site; USD 64,000 - 135,000; Full time

Benefits offered by this job

Car allowance

Medical & pharmacy benefits

Dental and vision benefits (100% paid)

Paid holidays and time off

Job summary

Delta Dental is hiring multiple Key Account Manager positions across the United States. The role focuses on consultative account management, renewal and upsell opportunities, and delivering value to customers and brokers.

You will maintain relationships, coordinate cross-functional teams, develop renewal strategies, analyze financials, and present outcomes to stakeholders, while traveling up to 30% as needed.

Qualifications

• 2+ years of experience in employee benefits
• Advanced business math and analytical skills to position financial outcomes across portfolio
• Excellent consultative selling and negotiation skills
• Strong time management and ability to manage overlapping projects under tight deadlines
• Ability to work independently with minimal oversight
• Excellent written and verbal communication, especially in business presentations
• Ability to communicate with all levels across the organization
• Advanced problem-solving skills and cross-functional collaboration
• Attention to detail and strong organizational skills
• Willingness to travel up to 30% including overnight travel

Responsibilities

• Maintains and grows the revenue base through upselling, account retention, and improved financial outcomes at renewal
• Strategically manages accounts to drive right solutions balancing client and business needs
• Creates renewal strategies and rate recommendations based on financial analysis
• Manages the pipeline with a 2+ year outlook and drives revenue growth
• Leads deal strategy with cross-functional peers using market knowledge
• Creates presentations and conducts business reviews to show product value
• Acts as primary contact and coordinates with customers and internal teams
• Coordinates account service and develops partnerships with external stakeholders
• Resolves customer concerns with timely, creative solutions
• Performs other duties as assigned

Skills

Consultative selling

Negotiation skills

Relationship building

Time management

Independent work

Communication skills

Travel up to 30%

Education

Bachelor’s degree

Tools

CRM (Salesforce)

Microsoft Office Suite

Job description

Delta Dental is hiring multiple Key Account Manager positions across the United States. The role focuses on consultative account management, renewal and upsell opportunities, and delivering value to customers and brokers.

You will maintain relationships, coordinate cross-functional teams, develop renewal strategies, analyze financials, and present outcomes to stakeholders, while traveling up to 30% as needed.