Strategic Key Account Manager — Growth in Green Industry

SiteOne Landscape Supply; Summerville (SC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Time Off

401k with company match

Tuition Reimbursement

Life Insurance

Product Discounts

Paid Training

Job summary

SiteOne Landscape Supply is seeking a Key Account Manager to oversee a book of 40–60 accounts totaling at least $3 million. You will aggressively expand margins with existing customers and pursue new lines of business, building deep relationships with key personnel.

You will ensure customers utilize SiteOne capabilities, including SiteOne University and partner programs, while driving at least $100k GM$ growth annually. Collaboration with store teams and CRM tools is essential to success.

Qualifications

• 3+ years of experience in key account sales
• 1-3 years of green industry experience and a familiarity with landscape, nursery, and irrigation products preferred
• Proven ability to build strong relationships with clients to effectively grow sales, negotiate deals, resolve conflict, and provide service that leads to stellar customer satisfaction
• Ability to effectively leverage CRM tools to organize accounts, manage opportunities, and drive consistent sales execution
• Knowledge of sales cycle and solution selling techniques
• Proven approach to access decision makers at client organizations
• Ability to communicate value proposition and differentiate SiteOne's products and services using professional presentation and communication skills
• Ability to think quickly and make decisions
• Understanding of sales and operations planning processes, statistical demand forecasting and integration of supply and demand plans
• High school diploma or equivalent required
• College degree preferred

Responsibilities

• Manage a book of business consisting of existing SiteOne accounts. The book of business will typically range from 40 to 60 accounts (min. $3 million total)
• Aggressively seek out new business with current accounts. The focus is to expand margin dollars in existing lines of business or to expand SiteOne presence in new lines of business
• Develop deep and lasting relationships with key account personnel
• Ensure that customers are aware of and fully utilizing all of SiteOne’s capabilities including SiteOne University, vendor support, and Partner’s Program
• Grow minimum of $100k GM$ growth year over year
• Use SiteOne Territory Alignment tools to prioritize and target key accounts
• Maintain high level of customer satisfaction with assigned accounts
• Work and communicate effectively with all relevant SiteOne resources including Sales Support Representatives, Line of Business Specialists, and store associates
• Leverage solution focusedsales tools and processes to maximize growth with assigned accounts
• Report progress against opportunities to share verifiable outcomes
• Facilitate the placement of customer orders and monitors fulfillment process
• Maintain appropriate professional and technical knowledge
• Resolve customer complaints by investigating problems and developing solutions
• Work with Business Development Manager or store personnel to effectively transition key accounts
• Leverage CRM tools to manage account activity, track opportunities, document customer interactions, and report on pipeline and performance

Skills

Key account sales

Green industry exp

Relationship building

CRM tools

Sales cycle knowledge

Decision maker access

Value proposition

Communication skills

Sales forecasting

Education: high school or higher

Education

High school diploma

College degree preferred

Tools

CRM software

Job description

SiteOne Landscape Supply is seeking a Key Account Manager to oversee a book of 40–60 accounts totaling at least $3 million. You will aggressively expand margins with existing customers and pursue new lines of business, building deep relationships with key personnel.

You will ensure customers utilize SiteOne capabilities, including SiteOne University and partner programs, while driving at least $100k GM$ growth annually. Collaboration with store teams and CRM tools is essential to success.