Strategic Key Account Manager for Engineering Growth

KG Technologies, Inc.; Rohnert Park (CA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

100% employer paid medical

Dental & vision premiums

Retirement program

Job summary

KG Technologies, Inc. in North Bay, Rohnert Park, CA is seeking an experienced Key Account Manager to lead strategic relationships, drive growth, and ensure successful execution of customer programs.

This in-office role requires a strong technical foundation and exceptional commercial acumen to partner with Engineering, Operations, Quality, and Product Development. The ideal candidate will manage multiple programs, lead pricing and contract discussions, and serve as the primary interface for key

Qualifications

• Bachelor's degree in engineering or related technical field.
• Experience in a customer-facing role such as Account Management, Technical Sales, Business Development, Program Management, or Project Management within a manufacturing or engineering environment.
• Strong technical aptitude with the ability to understand customer applications and engineering concepts.
• Excellent communication, negotiation, and relationship-building skills.
• Proven ability to manage multiple customer programs and priorities simultaneously.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Develop and execute strategic account growth plans for assigned customers.
• Drive revenue growth by identifying and developing new business opportunities within existing accounts.
• Lead commercial discussions, pricing negotiations, and contract conversations, with executive leadership support as needed.
• Serve as the primary point of contact for assigned customers, building trusted, long-term relationships.
• Project manages customer programs from launch through production, ensuring timelines, deliverables, and customer expectations are met.
• Collaborate cross-functionally with Engineering, Operations, Quality, Supply Chain, and Product Development to ensure successful program execution.
• Act as the Voice of the Customer by gathering insights into future product requirements, market trends, competitive activity, and technology roadmaps, and communicating these insights into actionable recommendations for Product Development and business strategy.
• Partner closely with Product Development and Engineering teams to ensure customer requirements are reflected in future product roadmaps.
• Ensure customers receive exceptional service throughout the relationship lifecycle, proactively resolving issues while driving long-term customer success and retention.
• Provide regular account updates, sales forecasts, and growth plans to leadership.

Skills

Communication

Relationship-building

CRM software

Program management

Engineering background

Negotiation

Cross-functional collaboration

Education

Bachelor's degree in engineering

Tools

Microsoft Office

CRM systems

Job description

KG Technologies, Inc. in North Bay, Rohnert Park, CA is seeking an experienced Key Account Manager to lead strategic relationships, drive growth, and ensure successful execution of customer programs.

This in-office role requires a strong technical foundation and exceptional commercial acumen to partner with Engineering, Operations, Quality, and Product Development. The ideal candidate will manage multiple programs, lead pricing and contract discussions, and serve as the primary interface for key