Strategic Key Account Manager, Fleet & Dealer Solutions

Stoneridge; Austin (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Stoneridge is seeking a seasoned Key Account Manager to develop and manage strategic partnerships across North American Top 100 fleet and dealership customers. The role focuses on VOC-driven opportunities, cross-functional collaboration with Product Management and Engineering, and leading high-stakes negotiations for multi-million-dollar accounts.

You will build lasting relationships with senior stakeholders, translate customer needs into product insights, and drive profitable growth while

Qualifications

• Bachelor’s degree in business, engineering, or related field is required.
• MBA is preferred.
• Minimum of 5 years of Key Account Management / Senior Sales or related experience with a track record of success, including leading discussions with multi-million-dollar accounts.
• Demonstrated experience or capabilities in technical sales is required.
• Experience with fleet and/or dealer services is highly preferred.
• Executive-level communication and presentation skills are essential.
• Extensive experience in team building, coordination, collaboration, and strategic planning/execution is required.
• Willingness to travel up to 50%, domestic mainly, with potential international travel.

Responsibilities

• Own and lead the overall customer relationship for high-profile, revenue-generating accounts, including commercial, program, and quality management.
• Act as Stoneridge’s voice at the customer, ensuring alignment on direction and product pipeline.
• Identify new business opportunities and collaborate with internal teams to position Stoneridge to win.
• Grow the current portfolio, ensure profitability, and identify improvement opportunities.
• Ensure timely and successful delivery of Stoneridge solutions according to customer needs.
• Act as Voice of Customer in discussions with internal stakeholders; communicate needs and trends.
• Drive the quotation process with product line management and manage the RFQ process.
• Document and track customer issues and drive resolution with engineering/operations.
• Drive contract negotiations with support from Legal.

Skills

Executive-level communication

Presentation skills

Strategic relationship building

Technical sales

Travel up to 50%

Education

Bachelor’s degree in business, engineering, or related field

MBA

Job description

Stoneridge is seeking a seasoned Key Account Manager to develop and manage strategic partnerships across North American Top 100 fleet and dealership customers. The role focuses on VOC-driven opportunities, cross-functional collaboration with Product Management and Engineering, and leading high-stakes negotiations for multi-million-dollar accounts.

You will build lasting relationships with senior stakeholders, translate customer needs into product insights, and drive profitable growth while