Strategic Key Account Lead – Fleet & Dealer Partners

Stoneridge; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Stoneridge is seeking a Key Account Manager to build and manage strategic partnerships with North AmericanTop 100 fleet and dealership customers. You will assess customer market positions, needs, and value drivers, then translate insights to drive opportunities and roadmap decisions.

You will lead VOC discussions with internal teams, manage multi-million-dollar accounts, and travel up to 50% to support key customers and strategic initiatives.

Qualifications

• Bachelor’s degree in business, engineering, or related field is required.
• MBA is preferred for senior leadership and strategic alignment.
• Minimum 5 years in Key Account Management or senior sales with multi-million dollar accounts.

Responsibilities

• Own and lead the overall customer relationship for high-profile, revenue-generating accounts, including commercial, program, and quality management.
• Build and maintain strong, long-lasting customer relationships, acting as the customer’s voice to internal teams.
• Identify new business opportunities and collaborate with internal teams on strategy to win business.
• Grow portfolio profitability and identify improvement areas for both customer and Stoneridge.
• Ensure timely delivery of Stoneridge solutions aligned to customer needs and objectives.
• Drive the Voice of Customer insights across product management and engineering to influence roadmap.

Skills

Executive communication

Presentation skills

Team building

Coordination

Collaboration

Technical sales

Strategy planning

Travel readiness

Education

Bachelor’s degree in business, engineering, or related field

MBA, preferred

Job description

Stoneridge is seeking a Key Account Manager to build and manage strategic partnerships with North AmericanTop 100 fleet and dealership customers. You will assess customer market positions, needs, and value drivers, then translate insights to drive opportunities and roadmap decisions.

You will lead VOC discussions with internal teams, manage multi-million-dollar accounts, and travel up to 50% to support key customers and strategic initiatives.