Strategic Key Account Manager – Field-Based Growth

RS Group; Suwanee (GA); Remote; USD 70,000 - 110,000; Full time

Job summary

RS Group in Atlanta is seeking a results-driven Key Account Manager (Outside Sales) to manage top client relationships, resolve issues, and drive growth. This field-based role requires strategic account planning, cross-functional collaboration, and ongoing client communications.

You will lead negotiations, coordinate with national accounts, present progress reports, and identify new business opportunities while ensuring delivery on deadlines and client satisfaction.

Qualifications

• Bachelor’s degree in marketing, business administration, sales, or relevant field.
• Four to five years’ previous work experience in sales, management, key account management, or relevant experience.
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
• Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
• Able to analyze data and sales statistics and translate results into better solutions
• Strong negotiation skills, with ability follow-through on client contracts

Responsibilities

• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Assist and coordinate account team assigned to each client
• Strategic planning to improve client results
• Assist our National Accounts Directors in negotiating contracts with client and establishing timeline of performance
• Collaborating with sales team to maximize profit by up-selling or cross-selling
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

Skills

Communication skills

People skills

Analytical skills

Negotiation skills

Excel skills

Education

Bachelor’s degree in marketing, business administration, sales, or relevant field

Tools

CRM software

Microsoft Office Suite

Job description

RS Group in Atlanta is seeking a results-driven Key Account Manager (Outside Sales) to manage top client relationships, resolve issues, and drive growth. This field-based role requires strategic account planning, cross-functional collaboration, and ongoing client communications.

You will lead negotiations, coordinate with national accounts, present progress reports, and identify new business opportunities while ensuring delivery on deadlines and client satisfaction.