Strategic Key Account Manager - Energy & Utilities

DNV; Medford (MA); Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

Generous paid time off

Medical and Dental plans

Hybrid opportunities

401(k) with company match

Volunteer time off

Job summary

DNV Energy Systems North America (ESNA) seeks a Key Account Manager-Energy & Utilities to drive relationships with key accounts and shape customer strategy. The role focuses on electric/power utilities and demand side management within a customer-centric, agile commercial team.

The KAM will lead a team to engage with customer contacts, align with marketing and public affairs, and develop targeted campaigns for key accounts and segments. Hybrid work is offered with several U.S. office locations.

Qualifications

• Minimum of Bachelor’s degree or equivalent experience.
• Minimum 7 years of senior-level business development experience in the energy utilities sector.
• Minimum 7 years of Account Management experience.
• Established network of contacts & relationships within the energy utilities sector.
• Experience with electric/power utilities or demand side management.
• Excellent written and verbal English communication skills.
• Willingness to travel up to 40% domestically and 5% internationally.
• Must possess a valid driver’s license and be able to travel.
• Pre-employment drug and background screening.

Responsibilities

• Contribute towards the development of the key account strategy and create campaigns for Key Accounts and service portfolio.
• Develop and manage a strategy to optimize customer experience and DNV business with customers for cross- and up-selling across BAs, BUs, and services.
• Foster internal and external networks, identify and strengthen customer relationships across the region and with Business Areas.
• Act as a conduit for key projects, monitor delivery of projects/services for quality and consistency, participate in cross-sector opportunities.
• Lead on project sponsorship, monitor delivery, and ensure quality assurance across sectors.
• Monitor customer experience using the CRSI score and maintain market trend insights.

Skills

Account management

Business development

Energy utilities experience

English communication

Education

Bachelor’s degree or equivalent experience

Job description

DNV Energy Systems North America (ESNA) seeks a Key Account Manager-Energy & Utilities to drive relationships with key accounts and shape customer strategy. The role focuses on electric/power utilities and demand side management within a customer-centric, agile commercial team.

The KAM will lead a team to engage with customer contacts, align with marketing and public affairs, and develop targeted campaigns for key accounts and segments. Hybrid work is offered with several U.S. office locations.