Strategic Key Account Manager – Biotech & Pharma

RELX International; Clayton (MO); Remote; USD 66,000 - 109,000; Full time

Job summary

Elsevier in the United States is hiring a Key Account Manager for Corporate Markets. You will lead strategic relationships with top accounts, drive renewals, and identify growth opportunities across the portfolio.

Collaboration across marketing, product, and customer success will design and execute account plans while you navigate a complex matrix environment. Strong communication and negotiation skills are essential to deliver sustained revenue growth.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Minimum 5 years in B2B sales or account management, preferably corporate or knowledge-based industries.
• Proven success in strategic account planning and consultative selling.
• Exceptional communication, negotiation, and presentation skills.
• Proficiency in Salesforce, Microsoft Office, and other sales enablement tools.
• Experience in a matrix organization and complex stakeholder relationships.

Responsibilities

• Prioritize customers, conduct needs analyses to uncover challenges, goals, and opportunities.
• Represent Elsevier as a trusted advisor, aligning solutions to customer strategies.
• Achieve revenue targets through renewals and new sales, ensuring growth.
• Use data and insights to forecast and identify portfolio growth opportunities.
• Partner with marketing, product, and customer success to design strategic account plans.
• Communicate impactfully with stakeholders and present solutions persuasively.
• Foster inclusion and diverse perspectives to strengthen engagement and performance.

Skills

Account management

Strategic account planning

Consultative selling

Communication

Negotiation

Presentation skills

Stakeholder management

Education

Bachelor's degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

Elsevier in the United States is hiring a Key Account Manager for Corporate Markets. You will lead strategic relationships with top accounts, drive renewals, and identify growth opportunities across the portfolio.

Collaboration across marketing, product, and customer success will design and execute account plans while you navigate a complex matrix environment. Strong communication and negotiation skills are essential to deliver sustained revenue growth.