Strategic Key Account Manager – Corporate Markets

Elsevier Inc. Company; Ohio; Hybrid; USD 62,000 - 104,000; Full time

Job summary

Elsevier is seeking a Key Account Manager for Corporate Markets to drive revenue growth and strategic partnerships within assigned accounts and territories. You will manage renewals, identify opportunities, and position the full Elsevier portfolio to deliver value aligned with strategic objectives.

The role requires deep industry understanding, excellent communication, and the ability to work across Marketing, Product, and Customer Success teams in a matrix environment.

Qualifications

• Have a bachelor’s degree or equivalent professional experience.
• Have a minimum 5 years in B2B sales or account management, preferably in corporate or knowledge-based industries.
• Display proven success in strategic account planning and consultative selling.
• Exceptional communication, negotiation, and presentation skills.
• Display proficiency in Salesforce, Microsoft Office, and other sales enablement tools.
• Experience working in a matrix organization and managing complex stakeholder relationships.

Responsibilities

• Prioritizing customers: Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.
• Representing Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.
• Delivering sustainable performance: Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth.
• Using data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.
• Partnering with internal teams (marketing, product, customer success) to design and execute strategic account plans.
• Communicating impactfully with stakeholders, presenting solutions clearly and persuasively.
• Championing inclusion and leveraging diverse perspectives to strengthen customer engagement and team performance.
• Navigating complex, matrix environments and adapting quickly to changing customer needs and market conditions.

Skills

Strategic account planning

Consultative selling

Communication skills

Negotiation skills

Presentation skills

Stakeholder management

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

Elsevier is seeking a Key Account Manager for Corporate Markets to drive revenue growth and strategic partnerships within assigned accounts and territories. You will manage renewals, identify opportunities, and position the full Elsevier portfolio to deliver value aligned with strategic objectives.

The role requires deep industry understanding, excellent communication, and the ability to work across Marketing, Product, and Customer Success teams in a matrix environment.