Strategic Key Account Manager – Audiology Partnerships

Sonova Group; Aurora (IL); Hybrid; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k plan with company match

PTO and holidays

Job summary

Sonova in Aurora, IL seeks a strategic Key Account Manager to grow relationships with audiology and ENT partners, blending business development with hearing care expertise to drive growth and improve patient outcomes.

You will develop tailored plans, manage key accounts, and present to C-suite stakeholders, with travel up to 75%. Requires 5+ years in hearing healthcare and a Bachelor’s degree; MBA a plus. Commission eligible pay range $95,000-$110,000.

Qualifications

• Bachelor’s degree or equivalent experience required (MBA a plus).
• 5+ years in hearing healthcare.
• Deep understanding of audiology operations and market dynamics.
• Experience in consultative growth and business strategy is a plus.
• Strong communication, negotiation, and presentation skills.
• Executive presence; comfortable with C-suite engagement.

Responsibilities

• Develop tailored business plans for key accounts, aligning clinical and operational goals.
• Serve as the primary contact for assigned practices and groups.
• Build trusted relationships with audiologists, ENTs, and decision-makers.
• Identify revenue opportunities through process improvements, KPIs, patient acquisition, and marketing.
• Advise on scheduling, referrals, and family-centered care.
• Conduct performance reviews and ROI analyses.
• Meet or exceed revenue and growth targets.
• Promote new products and initiatives to support practice success.
• Negotiate agreements that balance customer satisfaction and profitability.
• Deliver training 1-on-1 and to large groups.
• Manage CRM records, pipeline, and forecasting.
• Monitor market trends and competitor activity to refine strategy.
• Report on account performance, risks, and opportunities.
• Travel up to 75%

Skills

Relationship management

Strategic account growth

Executive communication

CRM management

Education

Bachelor’s degree or equivalent

MBA a plus

Tools

Excel

PowerPoint

Word

Job description

Sonova in Aurora, IL seeks a strategic Key Account Manager to grow relationships with audiology and ENT partners, blending business development with hearing care expertise to drive growth and improve patient outcomes.

You will develop tailored plans, manage key accounts, and present to C-suite stakeholders, with travel up to 75%. Requires 5+ years in hearing healthcare and a Bachelor’s degree; MBA a plus. Commission eligible pay range $95,000-$110,000.