Strategic Key Account Manager – Hearing Care Growth

Sonova Group; Central (LA); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k plan with company match

PTO and paid holidays

Hearing aid discount for employees and

Job summary

Sonova is seeking a senior Key Account Manager in Central, United States, to manage and expand relationships with strategic audiology and ENT partners. You will blend business development with hearing care expertise to drive growth and patient outcomes, traveling up to 75% while building lasting partnerships.

The ideal candidate has 5+ years in hearing healthcare, strong communication and negotiation skills, and proficiency in Excel, PowerPoint, and Word.

Qualifications

• 5+ years in hearing healthcare.
• Experience in consultative growth and business strategy is a plus.

Responsibilities

• Develop tailored business plans for key accounts, aligning clinical and operational goals.
• Serve as the primary contact for assigned practices and groups.
• Build trusted relationships with audiologists, ENTs, and decision-makers.
• Identify revenue opportunities through process improvements, KPIs, patient acquisition, and marketing.
• Advise on scheduling, referrals, and family-centered care.
• Conduct performance reviews and ROI analyses.
• Meet or exceed revenue and growth targets.
• Promote new products and initiatives to support practice success.
• Negotiate agreements that balance customer satisfaction and profitability.
• Deliver training 1-on-1 and to large groups.
• Manage CRM records, pipeline, and forecasting.
• Monitor market trends and competitor activity to refine strategy.
• Report on account performance, risks, and opportunities.
• Travel up to 75%.

Skills

Hearing healthcare experience

Account management

Negotiation

Presentation skills

Executive engagement (C-suite)

Tools

Excel

PowerPoint

Word

CRM software

Job description

Sonova is seeking a senior Key Account Manager in Central, United States, to manage and expand relationships with strategic audiology and ENT partners. You will blend business development with hearing care expertise to drive growth and patient outcomes, traveling up to 75% while building lasting partnerships.

The ideal candidate has 5+ years in hearing healthcare, strong communication and negotiation skills, and proficiency in Excel, PowerPoint, and Word.