Strategic Key Account Manager - Amazon Retrofit

KION Group; Grand Rapids (MI); On-site; USD 77,000 - 112,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic is seeking a dynamic Key Account Manager for the Amazon Retrofit business, based in Bellevue, WA. You will nurture the Amazon relationship, drive sales opportunities, and ensure successful delivery of Dematic solutions. Travel may be required to support account needs and project execution.

The role emphasizes strategic planning, cross-functional collaboration, and timely reporting to stakeholders. A background in automation or logistics is preferred, with excellent communication and

Qualifications

• CRM experience developing and maintaining customer relationships.
• Strong sales, negotiation, and interpersonal skills.
• Ability to create and execute strategic plans with internal teams.
• Experience delivering solutions and managing customer expectations.
• Knowledge of automation or logistics helpful but not required.

Responsibilities

• Develop and maintain strong relationships with Amazon partners as the primary contact.
• Identify and pursue new business opportunities within Amazon retrofit projects.
• Ensure timely and successful delivery of Dematic solutions.
• Collaborate with internal teams to align plans with Amazon goals.
• Address issues to maintain trust and satisfaction.
• Prepare regular reports on account status, progress, and forecasts.

Skills

CRM

Sales & BD

Solution delivery

Strategic planning

Issue resolution

Reporting

Education

Bachelor's degree in Business/Sales/Engineering

Job description

Dematic is seeking a dynamic Key Account Manager for the Amazon Retrofit business, based in Bellevue, WA. You will nurture the Amazon relationship, drive sales opportunities, and ensure successful delivery of Dematic solutions. Travel may be required to support account needs and project execution.

The role emphasizes strategic planning, cross-functional collaboration, and timely reporting to stakeholders. A background in automation or logistics is preferred, with excellent communication and