Strategic Account Manager - Hybrid (Amazon Retrofit)

KION Group; Bellevue (WA); Hybrid; USD 77,000 - 112,000; Full time

Job summary

Dematic is seeking an experienced Account Manager to lead the Amazon retrofit portfolio, building a strong, trusted relationship with Amazon and delivering Dematic solutions to drive growth. This Hybrid role is based in Bellevue, WA, with travel as required and full-time employment.

The role emphasizes strategic planning, cross-functional coordination, and clear communication to ensure successful delivery and customer satisfaction across projects.

Qualifications

• 5+ years experience as a Key Account Manager or similar sales role.
• Strong communication, negotiation, and interpersonal skills.
• Bachelor's degree in Business Administration, Sales, or Engineering.
• Knowledge of Amazon's operations and retrofit business is a plus.
• Based in Bellevue, WA, with travel as needed.

Responsibilities

• Customer Relationship Management: Develop and maintain strong, long-lasting relationships with Amazon partners, acting as the primary point of contact
• Sales and Business Development: Identify and pursue new business opportunities within Amazon's retrofit projects, striving to enhance sales and profitability
• Solution Delivery: Ensure the timely and successful delivery of Dematic's solutions according to customer needs and objectives
• Strategic Planning: Collaborate with internal teams to develop strategic plans that align with Amazon's goals and Dematic's business objectives
• Issue Resolution: Address and resolve any issues or problems faced by Amazon to maintain trust and satisfaction
• Reporting: Prepare regular reports on account status, progress, and forecasts for internal and external stakeholders

Skills

Key Account Management

Sales

Negotiation

Relationship Building

Communication Skills

Education

Bachelor's degree

Job description

Dematic is seeking an experienced Account Manager to lead the Amazon retrofit portfolio, building a strong, trusted relationship with Amazon and delivering Dematic solutions to drive growth. This Hybrid role is based in Bellevue, WA, with travel as required and full-time employment.

The role emphasizes strategic planning, cross-functional coordination, and clear communication to ensure successful delivery and customer satisfaction across projects.