Account Manager - Amazon

KION Group; Grand Rapids (MI); On-site; USD 77,000 - 112,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic is seeking a dynamic Key Account Manager for the Amazon Retrofit business, based in Bellevue, WA. You will nurture the Amazon relationship, drive sales opportunities, and ensure successful delivery of Dematic solutions. Travel may be required to support account needs and project execution.

The role emphasizes strategic planning, cross-functional collaboration, and timely reporting to stakeholders. A background in automation or logistics is preferred, with excellent communication and

Qualifications

• CRM experience developing and maintaining customer relationships.
• Strong sales, negotiation, and interpersonal skills.
• Ability to create and execute strategic plans with internal teams.
• Experience delivering solutions and managing customer expectations.
• Knowledge of automation or logistics helpful but not required.

Responsibilities

• Develop and maintain strong relationships with Amazon partners as the primary contact.
• Identify and pursue new business opportunities within Amazon retrofit projects.
• Ensure timely and successful delivery of Dematic solutions.
• Collaborate with internal teams to align plans with Amazon goals.
• Address issues to maintain trust and satisfaction.
• Prepare regular reports on account status, progress, and forecasts.

Skills

CRM

Sales & BD

Solution delivery

Strategic planning

Issue resolution

Reporting

Education

Bachelor's degree in Business/Sales/Engineering

Job description

Dematic is seeking a dynamic and experienced Key Account Manager to join our team, focusing on the Amazon Retrofit business. This role is pivotal in handling and growing our relationship with Amazon, ensuring the successful delivery of our solutions and driving business growth.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $76,500 - $112,200 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

This is What You Will do in This Role:

• Customer Relationship Management:Develop and maintain strong, long-lasting relationships with Amazon partners, acting as the primary point of contact
• Sales and Business Development:Identify and pursue new business opportunities within Amazon’s retrofit projects, striving to enhance sales and profitability
• Solution Delivery:Ensure the timely and successful delivery of Dematic’s solutions according to customer needs and objectives
• Strategic Planning:Collaborate with internal teams to develop strategic plans that align with Amazon’s goals and Dematic’s business objectives
• Issue Resolution:Address and resolve any issues or problems faced by Amazon to maintain trust and satisfaction
• Reporting:Prepare regular reports on account status, progress, and forecasts for internal and external stakeholders

What We Are Looking For:

• 5+ experience as a Key Account Manager or in a similar sales role, preferably within the automation or logistics industry
• Skills:Strong communication, negotiation, and interpersonal skills , and the ability to establish relationships at all organizational levels
• Education:Bachelor’s degree in Business Administration, Sales, or Engineering
• Knowledge:Familiarity with Amazon’s operations and the retrofit business model is a plus.
• Location:Based in Bellevue, WA, with the ability to travel as needed.

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