Strategic Key Account Leader, Telecom Solutions

Henkel; Dallas (TX); On-site; USD 110,000 - 145,000; Full time

Benefits offered by this job

Health insurance

Work-life balance

401k matching

Performance bonus

Tuition reimbursement

Job summary

Henkel is seeking a talented Key Account Manager Telecom to lead profitable growth with a regional cross‑functional team across engineering, procurement, operations and senior management. You will translate customer strategy into joint innovation roadmaps, build deep relationships, and drive opportunities from specification to revenue.

The role requires 7+ years in key account management or related B2B sales, a telecom background, and willingness to travel about 40–60%.

Qualifications

• 7+ years of experience in Key Account Management, business development, technical sales, or a related B2B role.
• Proven experience managing complex strategic accounts across engineering, procurement, operations, and senior management.
• Strong background in specification selling / design‑in, ideally within electronics, telecom or datacom, or industrial manufacturing.
• 5 years experience in Telecom preferred.
• Proven ability to drive opportunities from early technical engagement through qualification, commercialization, and scale‑up.
• Strong value‑selling, account strategy, and pipeline management capabilities.
• Excellent stakeholder management and communication skills across technical and executive levels.
• Willingness to travel approximately 40‑60% based on business needs.

Responsibilities

• Drive profitable growth as the key commercial lead within a regional, cross-functional account team.
• Develop and execute the short-, mid-, and long-term Key Account strategy aligned with business and sustainability priorities.
• Build deep and broad customer relationships across engineering, procurement, operations, and executive management.
• Translate customer strategy and technology priorities into joint innovation roadmaps and a strong project pipeline.
• Drive new opportunities from early specification and qualification through customer approval, commercialization, and revenue.
• Lead annual sales planning, forecasting, and long-term growth plans, including revenue and profitability targets.
• Optimize account sales mix to accelerate growth and improve margins.
• Provide clear direction, priorities, and accountability across cross-functional and regional account teams.
• Lead regular internal Key Account reviews and present strategic plans to executive stakeholders.
• Negotiate and secure strategic commercial agreements and long‑term customer partnerships.
• Advocate for account priorities in product development, innovation, supply, and investment decisions.
• Lead resolution of critical account issues, including supply disruptions, commercial challenges, and cross-regional conflicts.
• Own overall account performance, customer satisfaction, and execution of the strategic account plan.

Skills

Key Account Management

Telecom sales

Specification selling

Account strategy

Pipeline management

Stakeholder management

Travel readiness

Education

Bachelor’s degree in Engineering, Science, Business Administration, or related field

Job description

Henkel is seeking a talented Key Account Manager Telecom to lead profitable growth with a regional cross‑functional team across engineering, procurement, operations and senior management. You will translate customer strategy into joint innovation roadmaps, build deep relationships, and drive opportunities from specification to revenue.

The role requires 7+ years in key account management or related B2B sales, a telecom background, and willingness to travel about 40–60%.