Strategic Telecom Key Account Leader

Henkel; United States; Remote; USD 110,000 - 145,000; Full time

Benefits offered by this job

Health Insurance

Flexible & hybrid work policies

401k matching

Employee share plan

Annual performance bonus

Parental leave

Job summary

Henkel is seeking a seasoned Key Account leader to drive profitable growth across a regional cross-functional team. You will shape account strategy, strengthen executive relationships, and translate customer priorities into joint roadmaps and revenue opportunities.

The role requires 7+ years in related roles, strong communication, and deep experience in B2B sales, with travel up to 60% across the East Coast and occasional Canada/Mexico.

Qualifications

• 7+ years of experience in Key Account Management, business development, technical sales, or a related B2B role.
• Proven experience managing complex strategic accounts across engineering, procurement, operations, and senior management.
• Bachelor’s degree in Engineering, Science, Business Administration, or related field.
• Willingness to travel approximately 40-60% based on business needs. Travel will primarily be up and down the East Coast with occasional travel to include both Canada and Mexico.

Responsibilities

• Drive profitable growth as the key commercial lead within a regional, cross-functional account team.
• Develop and execute the short-, mid-, and long-term Key Account strategy aligned with business and sustainability priorities.
• Build deep and broad customer relationships across engineering, procurement, operations, and executive management.
• Translate customer strategy and technology priorities into joint innovation roadmaps and a strong project pipeline.
• Drive new opportunities from early specification and qualification through customer approval, commercialization, and revenue.
• Lead annual sales planning, forecasting, and long-term growth plans, including revenue and profitability targets.
• Optimize account sales mix to accelerate growth and improve margins.
• Provide clear direction, priorities, and accountability across cross-functional and regional account teams.
• Lead regular internal Key Account reviews and present strategic plans to executive stakeholders.
• Negotiate and secure strategic commercial agreements and long-term customer partnerships.
• Advocate for account priorities in product development, innovation, supply, and investment decisions.
• Lead resolution of critical account issues, including supply disruptions, commercial challenges, and cross-regional conflicts.
• Own overall account performance, customer satisfaction, and execution of the strategic account plan.

Skills

Key Account Management

Business development

Technical sales

B2B sales

Stakeholder management

Specification selling

Account strategy

Communication skills

Education

Bachelor's degree in Engineering/Science/Business

Job description

Henkel is seeking a seasoned Key Account leader to drive profitable growth across a regional cross-functional team. You will shape account strategy, strengthen executive relationships, and translate customer priorities into joint roadmaps and revenue opportunities.

The role requires 7+ years in related roles, strong communication, and deep experience in B2B sales, with travel up to 60% across the East Coast and occasional Canada/Mexico.