Strategic Telecom Key Account Leader

Henkel; Philadelphia (Philadelphia County); On-site; USD 110,000 - 145,000; Full time

Benefits offered by this job

Health Insurance

401k Matching

Performance Bonus

Parental Leave

Job summary

Henkel's Adhesive Technologies division seeks a Senior Key Account Manager Telecom to lead regional account strategy, drive profitable growth, and build deep connections with engineering, procurement, operations, and executives. You will translate customer priorities into joint innovation roadmaps and manage a robust project pipeline.

You will drive forecasts, negotiate long-term agreements, and oversee revenue growth and margins.

Qualifications

• 7+ years of experience in Key Account Management or related B2B role.
• Proven experience managing complex strategic accounts across engineering, procurement, operations, and senior management.
• Bachelor’s degree in Engineering, Science, or Business Administration.

Responsibilities

• Drive profitable growth as the key commercial lead within a regional, cross-functional account team.
• Develop and execute the short-, mid-, and long-term Key Account strategy aligned with business and sustainability priorities.
• Build deep and broad customer relationships across engineering, procurement, operations, and executive management.
• Translate customer strategy and technology priorities into joint innovation roadmaps and a strong project pipeline.
• Drive new opportunities from early specification and qualification through customer approval, commercialization, and revenue.
• Lead annual sales planning, forecasting, and long-term growth plans, including revenue and profitability targets.
• Optimize account sales mix to accelerate growth and improve margins.
• Provide clear direction, priorities, and accountability across cross-functional and regional account teams.
• Lead regular internal Key Account reviews and present strategic plans to executive stakeholders.
• Negotiate and secure strategic commercial agreements and long-term customer partnerships.
• Advocate for account priorities in product development, innovation, supply, and investment decisions.
• Lead resolution of critical account issues, including supply disruptions, commercial challenges, and cross-regional conflicts.
• Own overall account performance, customer satisfaction, and execution of the strategic account plan.

Skills

Key Account Mgmt

Business Development

Technical Sales

Cross-functional

Spec Selling

Travel 40-60%

Education

Bachelor’s degree in Engineering, Science, Business Administration, or related field

Job description

Henkel's Adhesive Technologies division seeks a Senior Key Account Manager Telecom to lead regional account strategy, drive profitable growth, and build deep connections with engineering, procurement, operations, and executives. You will translate customer priorities into joint innovation roadmaps and manage a robust project pipeline.

You will drive forecasts, negotiate long-term agreements, and oversee revenue growth and margins.