Strategic IT Vendor Management Leader

Brighter Signals; New Brunswick (NJ); On-site; USD 122,000 - 245,000; Full time

Job summary

Johnson & Johnson is seeking a Sr Mgr IT Vendor Management to lead governance, performance, and value realization for strategic technology vendors across Technology Services. You will partner with IT, Sourcing, Procurement, Finance, Legal, and cybersecurity to align vendor relationships with technology priorities and business goals.

The role requires 10+ years in vendor management and strong executive communication.

Qualifications

• 10+ years of progressive experience in IT vendor management, strategic sourcing, technology services, supplier management, or related disciplines, with increasing leadership responsibility.
• Demonstrated experience leading strategic technology vendor relationships within a large, global, or matrixed organization.
• Experience establishing vendor governance structures and managing vendor performance through SLAs, KPIs, scorecards, service reviews, and executive governance.

Responsibilities

• Define and lead the strategic vendor management approach across Technology Services, establishing governance, processes, performance expectations, relationship models, and reporting.
• Establish and manage strategic vendor relationships aligned with business priorities, technology strategy, service requirements, and financial objectives.
• Lead end-to-end governance of strategic technology vendors across vendor selection, onboarding, performance management, renewals, and exits.
• Drive collaboration with key technology partners to identify opportunities that improve services and technology outcomes.
• Establish and lead vendor governance forums, QBRs, and executive reviews with SLAs, KPIs, scorecards, and risk indicators.
• Partner with stakeholders to develop vendor strategies and support sourcing decisions aligned with roadmaps.
• Provide leadership for vendor and contract decisions, including sourcing events, negotiations, and renewal optimization.
• Drive commercial value, cost optimization, and value realization across the vendor portfolio.
• Monitor supplier performance against commitments and drive corrective actions and continuous improvement.
• Establish governance for vendor risk and escalation with accountable stakeholders.
• Lead executive-level vendor performance reporting with insights on value, risks, and strategic roadmaps.
• Drive cross-vendor improvements and standardization of services.
• Collaborate with Finance to improve visibility into vendor spend and value realization.
• Develop scalable vendor-management processes and templates.
• Serve as escalation point for major issues and drive timely resolution.

Skills

Vendor management

IT governance

Contract negotiations

SLA & KPI management

Strategic sourcing

Leadership

Cross-functional collaboration

Risk management

Budgeting & cost optimization

Communication at executive level

Education

Bachelor’s degree in IT/CS/Business

Master’s degree or MBA preferred

Tools

IT vendor management tools

Finance and procurement systems

Job description

Johnson & Johnson is seeking a Sr Mgr IT Vendor Management to lead governance, performance, and value realization for strategic technology vendors across Technology Services. You will partner with IT, Sourcing, Procurement, Finance, Legal, and cybersecurity to align vendor relationships with technology priorities and business goals.

The role requires 10+ years in vendor management and strong executive communication.