Strategic IT Partner - Science Division

Harvard University; Massachusetts; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development opportunities

Commuter benefits

Job summary

Harvard University Information Technology (HUIT) is seeking an experienced IT leader to partner with the Faculty of Arts and Sciences (FAS) and Harvard-wide stakeholders to align technology investments with academic priorities. The role emphasizes governance, IT roadmap development, demand planning, and service excellence for faculty, researchers, and students.

The candidate will navigate complex organizational dynamics, lead cross-unit collaboration, drive change initiatives, and ensure

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum of five years’ post-secondary education or relevant work experience.
• Ability to navigate stakeholders at all levels.
• Strategic initiative and portfolio management.
• Executive communication and stakeholder engagement.
• Experience working in the FAS, Harvard, or a complex higher education setting
• Financial stewardship and resource allocation.
• Organizational change leadership.

Responsibilities

• Document local FAS technology needs and gather feedback on IT systems and services.
• Manage IT investment request intake.
• Partner with FAS divisional leadership to align technology investments with academic and operational priorities, ensuring IT initiatives are prioritized and/or funded within defined governance guardrails and resource budget.
• Facilitate FAS divisional demand planning, including IT roadmap development and shared visibility into intake, portfolio tradeoffs, and resource capacity.
• Coordinate with counterparts across the FAS to identify shared solutions to common problems.
• Produce annual report of divisional IT investments and impact.
• Represent divisional perspectives on FAS and University-wide enterprise applications and platforms.
• Serve as first point of escalation when warranted; triage and assess issues that warrant higher-level review.
• Prioritize FAS unit needs and resolve issues within resource budget.
• Diagnose whether issues stem from technology, policy, or business process, and route accordingly.
• Approve limited exceptions to service catalog parameters for access to IT resources.
• Make FAS computer refresh and allocation decisions within established lifecycle policies.
• Socialize and communicate IT change initiatives within the division.
• Collaborate with colleagues and stakeholders to address sensitive matters and build consensus; provide guidance to colleagues and arrange or deliver trainings as needed.

Skills

Stakeholder management

Executive communication

Strategic planning

IT governance

Change management

Education

Bachelor's degree or equivalent work experience

5+ years related experience

Job description

Harvard University Information Technology (HUIT) is seeking an experienced IT leader to partner with the Faculty of Arts and Sciences (FAS) and Harvard-wide stakeholders to align technology investments with academic priorities. The role emphasizes governance, IT roadmap development, demand planning, and service excellence for faculty, researchers, and students.

The candidate will navigate complex organizational dynamics, lead cross-unit collaboration, drive change initiatives, and ensure