Arts & Humanities Divisional IT Partner — Strategy Leader

Harvard University; Cambridge (MA); Hybrid; USD 130,000 - 185,000; Full time

Benefits offered by this job

Generous paid time off including paren

Medical, dental, and vision health ins

Retirement plans with university con

Tuition assistance and reimbursement

Commuter benefits, campus perks

Job summary

Harvard University Information Technology (HUIT) seeks a Divisional Technology Partner for the Faculty of Arts and Sciences to align IT investments with divisional priorities and coordinate enterprise applications across Harvard.

In this hybrid role, you will work with divisional leadership to plan IT roadmaps, manage demand, triage issues, and drive governance for technology initiatives, while communicating change and building consensus across stakeholders.

Qualifications

• Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.
• The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn
• Experience working in the FAS, Harvard, or a complex higher education setting.

Responsibilities

• Document local FAS technology needs and gather feedback on IT systems and services.
• Manage IT investment request intake.
• Partner with FAS divisional leadership to align technology investments with academic and operational priorities, ensuring IT initiatives are prioritized and/or funded within defined governance guardrails and resource budget.
• Facilitate FAS divisional demand planning, including IT roadmap development and shared visibility into intake, portfolio tradeoffs, and resource capacity.
• Coordinate with counterparts across the FAS to identify shared solutions to common problems.
• Produce annual report of divisional IT investments and impact.
• Represent divisional perspectives on FAS and University-wide enterprise applications and platforms.
• Serve as first point of escalation when warranted; triage and assess issues that warrant higher-level review.
• Prioritize FAS unit needs and resolve issues within resource budget.
• Diagnose whether issues stem from technology, policy, or business process, and route accordingly.
• Approve limited exceptions to service catalog parameters for access to IT resources.
• Make FAS computer refresh and allocation decisions within established lifecycle policies.
• Socialize and communicate IT change initiatives within the division.
• Collaborate with colleagues and stakeholders to address sensitive matters and build consensus; provide guidance to colleagues and arrange or deliver trainings as needed.

Skills

Stakeholder navigation

Portfolio management

Executive communication

Negotiation & influence

Higher-ed experience

Financial stewardship

Technical fluency

Change leadership

Job description

Harvard University Information Technology (HUIT) seeks a Divisional Technology Partner for the Faculty of Arts and Sciences to align IT investments with divisional priorities and coordinate enterprise applications across Harvard.

In this hybrid role, you will work with divisional leadership to plan IT roadmaps, manage demand, triage issues, and drive governance for technology initiatives, while communicating change and building consensus across stakeholders.