Strategic IT Partner for FAS Division

Harvard Central Administration (CADM) Talent Acquisition; Cambridge (MA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Parental leave

Health insurance

Retirement plan

Wellbeing resources

Family support

Tuition assistance

Commuter benefits

Job summary

Harvard University is seeking a Divisional Technology Partner within the Faculty of Arts and Sciences (FAS) and Harvard University Information Technology (HUIT) to align technology investments with priorities and govern IT portfolio across the division. You will partner with divisional leadership to plan IT roadmaps, manage demand, and coordinate enterprise applications.

This role emphasizes collaboration, change leadership, and prudent resource use.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Minimum of five years’ post-secondary education or relevant work experience.

Responsibilities

• Document local FAS technology needs and gather feedback on IT systems and services.
• Manage IT investment intake.
• Partner with FAS divisional leadership to align technology investments with priorities, ensuring IT initiatives are prioritized and funded within governance guardrails and resource budget.
• Facilitate FAS divisional demand planning, including IT roadmap development and shared visibility into intake, portfolio tradeoffs, and resource capacity.
• Coordinate with counterparts across the FAS to identify shared solutions to common problems.
• Produce annual report of divisional IT investments and impact.
• Represent divisional perspectives on FAS and University-wide enterprise applications and platforms.
• Serve as first point of escalation when warranted; triage and assess issues that warrant higher-level review.
• Prioritize FAS unit needs and resolve issues within resource budget.
• Diagnose whether issues stem from technology, policy, or business process, and route accordingly.
• Approve limited exceptions to service catalog parameters for access to IT resources.
• Make FAS computer refresh and allocation decisions within established lifecycle policies.
• Socialize and communicate IT change initiatives within the division.
• Collaborate with colleagues and stakeholders to address sensitive matters and build consensus; provide guidance to colleagues and arrange or deliver trainings as needed.

Skills

Stakeholder management

Executive communication

Portfolio management

Strategic initiative

Negotiation

Higher-ed IT experience

Resource allocation

Change leadership

Education

Bachelor's degree or equivalent

5+ years' experience

Job description

Harvard University is seeking a Divisional Technology Partner within the Faculty of Arts and Sciences (FAS) and Harvard University Information Technology (HUIT) to align technology investments with priorities and govern IT portfolio across the division. You will partner with divisional leadership to plan IT roadmaps, manage demand, and coordinate enterprise applications.

This role emphasizes collaboration, change leadership, and prudent resource use.