Strategic IT Partner for the Science Division

Conditions. Workplace Diversity, LLC.

Cambridge (MA)

Hybrid

USD 110,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Parental leave

Medical/ Dental/ Vision insurance

Retirement plan

Wellbeing resources

Family support

Tuition assistance

Commuter benefits

Hybrid work schedule

Job summary

Harvard University is seeking a Divisional Technology Partner in the Faculty of Arts and Sciences (FAS) Division of Information Technology (HUIT) to align technology investments with divisional priorities. You will lead demand planning, governance, and cross-unit collaboration, coordinating IT initiatives and reporting on investments and impact.

The role requires strong stakeholder engagement, budget stewardship, and change leadership in a complex higher-education setting.

Qualifications

Ability to navigate stakeholders at all levels of the organization.
Strategic initiative and portfolio management.
Executive communication and stakeholder engagement.
Stakeholder negotiation and influence.
Experience working in the FAS, Harvard, or a complex higher education setting
Financial stewardship and resource allocation.
Facility with technological tools, platforms, and concepts.
Organizational change leadership.

Responsibilities

Document local FAS technology needs and gather feedback on IT systems and services.
Manage IT investment request intake.
Partner with FAS divisional leadership to align technology investments with academic and operational priorities, ensuring IT initiatives are prioritized and/or funded within defined governance guardrails and resource budget.
Facilitate FAS divisional demand planning, including IT roadmap development and shared visibility into intake, portfolio tradeoffs, and resource capacity.
Coordinate with counterparts across the FAS to identify shared solutions to common problems.
Produce annual report of divisional IT investments and impact.
Represent divisional perspectives on FAS and University-wide enterprise applications and platforms.
Serve as first point of escalation when warranted; triage and assess issues that warrant higher-level review.
Prioritize FAS unit needs and resolve issues within resource budget.
Diagnose whether issues stem from technology, policy, or business process, and route accordingly.
Approve limited exceptions to service catalog parameters for access to IT resources.
Make FAS computer refresh and allocation decisions within established lifecycle policies.
Socialize and communicate IT change initiatives within the division.
Collaborate with colleagues and stakeholders to address sensitive matters and build consensus; provide guidance to colleagues and arrange or deliver trainings as needed.