Strategic IT Operations & Projects Manager

Insight Global (United States); Seattle (WA); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Insight Global is seeking an IT Operations & Project Manager to guide cross-functional tech initiatives, optimize workflows, and steer strategic planning. This hybrid role combines business operations leadership with full lifecycle project management to deliver on time and within scope.

You will coordinate with IT, product, and business teams, develop roadmaps, track dependencies, and report progress to executives. A proactive, organized self-starter with strong communication is essential.

Qualifications

• 8+ years of IT Project Management and/or Business Operations experience.
• Experience managing multiple projects with planning, timelines, risk tracking, status reporting, and stakeholder communication.
• Experience facilitating quarterly or annual planning, roadmaps, priorities, and initiatives.
• Coordinate across technical and non-technical teams, driving alignment without direct authority.
• Create and maintain project docs: plans, meeting notes, action items, exec status updates.
• Gather requirements, workflows, and improvements for internal tools/systems.
• Excellent written and verbal communication for leadership and project teams.
• Identify dependencies, manage priorities, and solve complex business problems.
• Self-starter, able to work independently and navigate ambiguity.
• Experience with Jira, Asana, Azure DevOps, Smartsheet, MS Project, Confluence, MS 365.
• Experience supporting IT orgs, PMOs, or technology transformation programs.
• Background in business operations, strategy, or organizational planning.
• Experience with Agile, Scrum, or hybrid delivery methodologies.
• Exposure to product ops, business analysis, or process optimization.
• PM/ PMP, CAPM, Scrum Master, or similar certification.

Responsibilities

• Lead and manage IT projects and business operations initiatives from initiation to delivery.
• Coordinate cross-functional teams, track timelines, risks, and dependencies.
• Develop and maintain comprehensive project plans and status reports.
• Prepare executive communications and status updates for stakeholders.
• Support quarterly/annual planning with roadmaps and prioritization.
• Identify process improvements and optimize internal tools/systems.

Skills

IT Project Management

Cross-functional coordination

Timeline management

Risk tracking

Stakeholder comms

Roadmap planning

Agile/Scrum

PM certifications

Tools

Jira

Asana

Azure DevOps

Smartsheet

Microsoft Project

Confluence

Microsoft 365

Job description

Insight Global is seeking an IT Operations & Project Manager to guide cross-functional tech initiatives, optimize workflows, and steer strategic planning. This hybrid role combines business operations leadership with full lifecycle project management to deliver on time and within scope.

You will coordinate with IT, product, and business teams, develop roadmaps, track dependencies, and report progress to executives. A proactive, organized self-starter with strong communication is essential.