Hybrid IT Project Manager - Client-Facing & Onboarding

Global Impact; Washington (District of Columbia); Ibrido; USD 95.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

16 paid holidays

25 paid days off

Medical, dental, disability insurance

401K program

Descrizione del lavoro

Global Impact is seeking an IT Manager to lead client-facing technology projects and oversee the day-to-day IT helpdesk, systems, networks, and applications for client environments. You will translate client needs into actionable project plans and coordinate onboarding through go-live while maintaining security standards.

You will manage IT infrastructure and cloud environments (Microsoft 365, Azure, AWS), ensure uptime and data protection, conduct IT and security audits, and report findings to

Competenze

• Bachelor's degree or equivalent in information systems, computer science, or related field.
• 5–7 years IT experience with 2 years in systems/network design and administration.
• Project management certifications (e.g., CCNA, Security+) preferred.

Mansioni

• Lead client onboarding from discovery to go-live.
• Oversee IT helpdesk, hardware lifecycle, and service delivery.
• Manage IT infrastructure and SaaS environments with security controls.
• Coordinate with MSP to meet SLAs and communicate performance.
• Develop IT and cybersecurity policies and standards.
• Prepare IT and security audits and remediation plans.

Conoscenze

IT Management

Project Management

Client relationship

Cloud platforms

Formazione

Bachelor's degree in information systems, computer science, systems/network engineering, or related field

Strumenti

Microsoft 365

Azure

AWS

Cisco

Descrizione del lavoro

Global Impact is seeking an IT Manager to lead client-facing technology projects and oversee the day-to-day IT helpdesk, systems, networks, and applications for client environments. You will translate client needs into actionable project plans and coordinate onboarding through go-live while maintaining security standards.

You will manage IT infrastructure and cloud environments (Microsoft 365, Azure, AWS), ensure uptime and data protection, conduct IT and security audits, and report findings to