Remote Global Operations & Workforce Leader

Talantir; Fort Lauderdale (FL); Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off

Performance-based bonuses

Async work model

Work from anywhere

Job summary

ThinkingIT Corp is seeking an Operations / Workforce Manager to optimize operational processes and manage workforce planning. You will oversee daily operations, schedule capacity, and monitor KPIs, partnering with leaders to streamline workflows and drive efficiency.

The role emphasizes analytics, cross-functional collaboration, and the ability to implement improvements in a global, async environment. Remote-friendly, with opportunities for strategic impact and vendor collaboration.

Qualifications

• Formal degree in business or management field is required.
• Experience coordinating operations and staffing in fast-paced settings.
• Data-driven approach to monitor performance metrics.

Responsibilities

• Oversee daily operations aligning with goals and resource use.
• Coordinate scheduling, capacity planning, and performance tracking.
• Work with department leads to streamline workflows.
• Build and maintain operational dashboards and KPI reports.
• Facilitate cross-team communication for alignment in operations.
• Identify process improvements and implement best practices.
• Support training and development to boost performance.
• Manage relationships with external partners and vendors.

Skills

Operations management

Workforce planning

Analytics

Leadership

Education

Bachelor's degree

Tools

Asana

Trello

Monday.com

Job description

ThinkingIT Corp is seeking an Operations / Workforce Manager to optimize operational processes and manage workforce planning. You will oversee daily operations, schedule capacity, and monitor KPIs, partnering with leaders to streamline workflows and drive efficiency.

The role emphasizes analytics, cross-functional collaboration, and the ability to implement improvements in a global, async environment. Remote-friendly, with opportunities for strategic impact and vendor collaboration.