Strategic IT Leader for 24/7 Casino & Hospitality

Southland Casino Hotel; West Memphis (AR); Presencial; USD 126.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/dental/vision insurance

401(k) match

Annual performance bonus

Paid vacation days and holidays

Parental bonding leave

Tuition reimbursement

Descripción de la vacante

Delaware North Gaming at Southland Casino in West Memphis, Arkansas is seeking a full-time Director of IT to provide leadership and strategic direction for all technology operations across casino and hotel functions. You will oversee IT infrastructure, security, compliance, vendor relationships, and the property IT team, while driving initiatives to improve reliability and 24×7 availability.

This role requires a Bachelor's in IT or related field and at least 8 years of progressive IT leadership

Formación

• Bachelor’s degree in IT or related field; equivalent professional experience may substitute.

Responsabilidades

• Lead and manage the Southland IT team, including employee development, performance management, succession planning, and daily operational support.
• Oversee the support, maintenance, and availability of technology infrastructure, systems, networks, telecommunications, and end-user services.
• Develop and execute property technology strategies, roadmaps, and initiatives that support business objectives.
• Manage IT operating and capital budgets, including planning, forecasting, and technology investment recommendations.
• Ensure compliance with corporate technology standards, cybersecurity requirements, regulatory obligations, and audit controls.
• Oversee disaster recovery, business continuity, backup, and incident response processes.
• Lead technology-related projects, system upgrades, and infrastructure improvements from planning through implementation.
• Establish and maintain effective relationships with property leadership, corporate IT teams, and technology vendors.
• Monitor technology service performance and implement continuous improvement initiatives to enhance operational reliability and efficiency.
• Ensure technology services remain available and responsive for a 24×7 casino and hospitality operation, including on-call and after-hours support when required.

Conocimientos

Leadership

Budget management

Vendor relationships

Cybersecurity knowledge

Problem-solving

Communication

Cloud technologies

Network infrastructure

Educación

Bachelor's degree in Information Technology

Descripción del empleo

Delaware North Gaming at Southland Casino in West Memphis, Arkansas is seeking a full-time Director of IT to provide leadership and strategic direction for all technology operations across casino and hotel functions. You will oversee IT infrastructure, security, compliance, vendor relationships, and the property IT team, while driving initiatives to improve reliability and 24×7 availability.

This role requires a Bachelor's in IT or related field and at least 8 years of progressive IT leadership