Casino Maintenance Director — Lead Facilities & Operations

Delaware North; West Memphis (AR); On-site; USD 104,000 - 141,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Annual performance bonus

Paid vacation and holidays

Paid parental bonding leave

Tuition and/or certification reimburse

Friends-and-family discounts

Job summary

Delaware North Gaming is seeking a Director of Maintenance for Southland Casino in West Memphis, Arkansas. You will lead a comprehensive maintenance program, drive preventive maintenance and capital planning, ensure regulatory compliance, and build a high-performing team focused on safety and guest satisfaction.

The role requires at least five years of leadership in maintenance operations, strong business judgment, and excellent communication.

Qualifications

• Five years of leadership experience in maintenance operations.
• Strong business judgment and guest-service focus.
• Excellent written and verbal communication skills.

Responsibilities

• Direct and oversee all maintenance operations in a safe and efficient manner.
• Develop, implement, and enforce all departmental policies and procedures.
• Prepare financial documents to ensure funds for operational and capital expenditures.
• Develop a strategic vision for facility maintenance areas.
• Ensure the facilities are safe for all guests and team members.
• Inspect, evaluate, and maintain the physical appearance of the facility.
• Review facility operations for compliance with relevant codes.
• Create and maintain a preventive maintenance program.
• Hire, evaluate, lead, and develop a high-performing maintenance operations team.
• Develop and propose strategic vision for maintenance operations to facility leadership.
• Ensure compliance with all Company operational standards, policies, and procedures.

Skills

Maintenance leadership

Facility operations

Data-driven decisions

Microsoft Office

Communication skills

Team building

Tools

Facility management software

Job description

Delaware North Gaming is seeking a Director of Maintenance for Southland Casino in West Memphis, Arkansas. You will lead a comprehensive maintenance program, drive preventive maintenance and capital planning, ensure regulatory compliance, and build a high-performing team focused on safety and guest satisfaction.

The role requires at least five years of leadership in maintenance operations, strong business judgment, and excellent communication.