Director of IT — Casino & Hospitality Tech Leader

Delaware North

West Memphis (AR)

On-site

USD 126,000 - 170,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Annual performance bonus

Paid vacation and holidays

Parental bonding leave

Tuition reimbursement

Friends-and-family discounts

Job summary

Delaware North Gaming is hiring a full-time Director of IT to lead the Southland Casino Hotel's technology strategy in West Memphis, Arkansas. You will guide IT infrastructure, security, and projects to support casino, hotel, and business operations in a 24x7 environment.

You will build roadmaps, manage budgets, and collaborate with property leadership and vendors to deliver reliable, compliant technology. A Bachelor's degree and 8+ years of IT leadership are expected, with strong communication

Qualifications

Bachelor's degree in IT, CS, or related discipline; equivalent professional experience may substitute.
Minimum of 8 years of progressive information technology experience, including leadership responsibilities.
Experience managing technology budgets, vendor relationships, and capital projects.

Responsibilities

Lead and manage the Southland IT team and daily operational support.
Oversee IT infrastructure, systems, networks, telecommunications, and end-user services.
Develop and execute property technology roadmaps that support business goals.
Manage IT operating and capital budgets, including forecasting and investments.
Ensure compliance with technology standards, cybersecurity, regulatory obligations, and audit controls.
Oversee disaster recovery, business continuity, backup, and incident response processes.
Lead technology projects from planning through implementation.
Establish relationships with property leadership, corporate IT, and vendors.
Monitor service performance and drive continuous improvement for reliability.
Ensure 24x7 availability and on-call support as required.