Director of Maintenance

Southland Casino Hotel; West Memphis (AR); On-site; USD 104,000 - 141,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Annual bonus

Paid vacation

Paid parental leave

Tuition reimbursement

Friends & family discounts

Job summary

Delaware North Gaming seeks a Director of Maintenance for Southland Casino in West Memphis, AR. You will lead maintenance operations, shape preventive plans, and manage a team to ensure a safe, welcoming facility for guests and staff.

The role requires 5+ years of leadership in maintenance operations with strong business judgment and guest-service focus. Competitive base salary, bonus potential, and comprehensive benefits are offered.

Qualifications

• Five+ years of leadership in maintenance operations or similar.
• Strong ability to drive preventive maintenance and capital planning.
• Excellent communication and organizational skills.

Responsibilities

• Direct and oversee maintenance operations safely and efficiently.
• Develop and enforce departmental policies and procedures.
• Prepare financial documents for operational and capital expenditures.
• Develop a strategic vision for facility maintenance.
• Ensure facilities are safe for guests and staff.
• Build and lead a high-performing maintenance team.

Skills

Leadership

Communication

Data analysis

Budgeting

Guest service

Tools

Microsoft Office

Facility management software

Job description

The opportunity

Delaware North Gaming is hiring a Director of Maintenance to join our team at Southland Casino in West Memphis, Arkansas. As the Director of Maintenance, you will lead facility maintenance operations at Southland Casino. In this strategic leadership role, you will oversee safe and efficient operations, guide preventive maintenance and capital planning, ensure regulatory compliance, and maintain a welcoming facility for guests and team members. You will also build and develop a high-performing maintenance team while partnering with facility leadership to shape the long-term vision for maintenance operations. If you are a motivated leader with at least five years of maintenance operations leadership experience, strong business judgment, and a commitment to operational and guest-service excellence, we invite you to apply.

Pay

Minimum – Anticipated Maximum Base Salary: $104,100 – $140,500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Direct and oversee all maintenance operations in a safe and efficient manner
• Develop, implement, and enforce all departmental policies and procedures
• Prepare financial documents to ensure funds for operational and capital expenditures
• Develop a strategic vision for facility maintenance areas
• Ensure the facilities are safe for all guests and team members
• Inspect, evaluate, and maintain the physical appearance of the facility
• Review facility operations for compliance with relevant codes
• Create and maintain a preventive maintenance program
• Hire, evaluate, lead, and develop a high-performing maintenance operations team
• Develop and propose strategic vision for maintenance operations to facility leadership.
• Ensure compliance with all Company operational standards, policies, and procedures, as well as all GuestPath Universal Service Standards Programs
• Some duties may require driving a company vehicle

More about you

• At least five years’ leadership in maintenance operations
• Exceptional leadership abilities essential
• Superior written and verbal communication skills required
• Proficiency in Microsoft Office products
• Ability to specify, implement, and utilize facility management software
• Ability to analyze data and make sound business decisions required
• Demonstrated initiative, motivation, and team-building skills
• Excellent organizational and guest service abilities
• Experience in a park, casino, or hotel environment preferred

Shift details

Days
Evenings
On call
Holidays
Weekends

Source: Hospitality Online