Strategic IT Change Architect (Secret Clearance)

ASM Research, An Accenture Federal Services Company; Pierre (SD); On-site; USD 58,000 - 96,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company is seeking a Change Management Engineer to design, implement, and govern ITIL-aligned change management processes in a highly regulated federal IT environment. You will evaluate requests, assess risk, and ensure changes are approved, scheduled, implemented, and reviewed to minimize disruption while maintaining auditability.

You will work with operations, cybersecurity, development, and leadership to support change advisory board activities,

Qualifications

• Bachelor’s degree in an IT-related field or equivalent work experience.
• 4–7 years of ITIL-based IT service management, with at least 4 years on change management.
• Comprehensive ITIL change management knowledge and practical experience.
• Experience evaluating change requests, coordinating with stakeholders, and documenting changes.
• Strong analytical, communication, and organizational skills; risk mitigation and process improvement focus.
• Ability to obtain and maintain SECRET clearance and U.S. citizenship.

Responsibilities

• Design and maintain ITIL-based change management workflows for enterprise IT services.
• Evaluate change requests for risk, priority, regulatory impact, and scheduling.
• Chair or support change advisory board meetings and track actions for complex changes.
• Use ITSM tools to log, track, and report changes with audit trails.
• Develop and maintain change policies, procedures, and communications for a regulated government environment.
• Monitor KPIs and recommend tooling improvements to improve stability and throughput.
• Collaborate with project, operations, and security teams to integrate change controls into release management.
• Provide training and guidance on ITIL change practices and tool usage.

Skills

ITIL Change Management

ServiceNow

Stakeholder Engagement

Risk Assessment

Regulatory Compliance

DevOps / CI/CD integration

CAB leadership

Education

Bachelor’s degree in IT-related field

Equivalent relevant work experience

Tools

ServiceNow

Job description

ASM Research, An Accenture Federal Services Company is seeking a Change Management Engineer to design, implement, and govern ITIL-aligned change management processes in a highly regulated federal IT environment. You will evaluate requests, assess risk, and ensure changes are approved, scheduled, implemented, and reviewed to minimize disruption while maintaining auditability.

You will work with operations, cybersecurity, development, and leadership to support change advisory board activities,