Strategic IT Advisor to Executives | Roadmaps & ROI

Pacific Office Automation; Seattle (WA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Insurance

401(k) with company match

Paid Time Off (Vacation, Sick Leave, Holidays)

Monthly Car Allowance

Job summary

A leading IT services provider based in Seattle is seeking a Technical Account Manager to manage client portfolios and align technology with business goals. The ideal candidate has 5+ years of relevant experience and strong skills in client management and strategic IT development. They will ensure high levels of satisfaction through effective communication and collaboration. Competitive compensation and comprehensive benefits are offered.

Qualifications

• 5+ years experience in Technical Account Management or similar role.
• Proven IT budgeting and strategic planning skills.
• Experience with ROI analysis and cost-benefit justification.
• Ability to translate complex technical concepts for business stakeholders.

Responsibilities

• Manage assigned portfolio of clients within Managed IT Services.
• Act as a trusted advisor, driving IT strategy for clients.
• Ensure high levels of client satisfaction through proactive communication.
• Collaborate with internal teams to support client needs.

Skills

Emotional intelligence

Strategic thinking

Client relationship management

IT strategy development

Customer service

Analytical communication skills

Organizational skills

Education

Bachelor’s degree in Computer Science, Information Systems, or related field

Tools

Microsoft Windows and macOS

Microsoft 365 / Azure

VPN technologies

Virtualization tools (VMware, Hyper-V)

Job description

A leading IT services provider based in Seattle is seeking a Technical Account Manager to manage client portfolios and align technology with business goals. The ideal candidate has 5+ years of relevant experience and strong skills in client management and strategic IT development. They will ensure high levels of satisfaction through effective communication and collaboration. Competitive compensation and comprehensive benefits are offered.