Strategic IT Advisor to Executives & Clients

Charles IT; Stamford (CT); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and(dis

Job summary

Charles IT is seeking a knowledgeable Technical Client Advisor to join our team as a trusted partner for assigned clients, aligning business goals with technology strategy and guiding on technical challenges and long-term IT planning.

The ideal candidate will communicate effectively with executive stakeholders, manage client relationships, and lead strategic IT initiatives while maintaining a focus on security, scalability, and operational efficiency.

Qualifications

• 5+ years of experience in IT consulting, account management, or technical leadership.
• Strategic IT planning and technology budgeting experience with direct interaction with C-suite executives.
• Strong business acumen and ability to translate objectives into technology strategies.
• Industry certifications such as MCSA, VCP, or CCNA preferred.
• Familiarity with ConnectWise, Cisco, Meraki, Datto, VMware, Microsoft 365, and advanced macOS support is a plus.
• Excellent organizational, multitasking, and prioritization skills.
• Self-motivated, detail-oriented, able to work with minimal supervision.
• Willingness to work ~47 hours/week, including occasional events.
• Must possess a valid U.S. driver's license and pass a background check.

Responsibilities

• Serve as a trusted technology advisor, aligning client IT strategies with business objectives and long-term growth plans.
• Communicate technology recommendations, risks, and strategic initiatives to both technical teams and executive stakeholders.
• Assess client environments to identify opportunities for improved security, scalability, performance, and operational efficiency.
• Develop and maintain IT roadmaps, lead strategic business reviews, oversee technology budgets, and support compliance initiatives.
• Build and maintain strong client relationships, serving as the primary point of contact for strategic guidance and escalations.
• Collaborate with internal teams to define project scope and technology initiatives.
• Provide guidance and mentorship to internal team members while promoting cross-department collaboration.
• Ensure client strategies align with industry best practices, security standards, and regulatory requirements.
• Perform other duties as assigned.

Job description

Charles IT is seeking a knowledgeable Technical Client Advisor to join our team as a trusted partner for assigned clients, aligning business goals with technology strategy and guiding on technical challenges and long-term IT planning.

The ideal candidate will communicate effectively with executive stakeholders, manage client relationships, and lead strategic IT initiatives while maintaining a focus on security, scalability, and operational efficiency.